Privacy Policy
We are committed to protecting your privacy and recognise our responsibility to hold your information
securely and confidentially. Generally, we only collect personal details when you purchase goods from us and
when you request further information about our products or services.
We may collect information such as your name and contact information including email address, as well as
other information relevant to customer surveys and/or offers. We require this information to understand
your needs and provide you with a better service. If you register your email address with us we may periodically
send promotional emails about new products, special offers or other information which we think you may find interesting.
We will not share your details with any third parties.
You can visit our website without telling us who you are or revealing any information about yourself.
We may change this policy from time to time by updating this page. You should check this page from time
to time to ensure that you are happy with any changes.
Our website may contain links to other websites of interest. However, once you have used these links to
leave our site, you should note that we do not have any control over that other website. Therefore,
we cannot be responsible for the protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You should exercise caution and look
at the privacy statement applicable to the website in question.
Cookies
A "cookie" is a small text file that’s stored on your computer, tablet or phone when you visit a website.
Some cookies are deleted when you close down your browser. These are known as session cookies.
Others remain on your device until they expire or you delete them from your cache. These are known as
persistent cookies and enables a website to remember things about you as a returning visitor.
To find out more about cookies, including how to see what cookies have been set and how to manage and
delete them, visit www.allaboutcookies.org.
Alternatively, you can search the internet for other independent advice on cookies.
We might collect and use information about your computer (such as your IP address,
operating system and browser type) for system administration and reporting (including,
where relevant, reporting aggregate information to third parties such as our advertisers).
This information that we collect is statistical data about your browsing history but does
not identify any individual. For the same reasons, we may collect information about your
general internet usage by using a cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer's hard drive.
They help us to improve our site and to deliver a better and more personalised service.
Essential Cookies
Some of the cookies we use are to enable essential parts of our site to operate and have
already been set. For example, we use essential cookies when you log in to the secure customer area.
Google Analytics Cookies
We also use cookies on our site for Google Analytics. Google Analytics is a web analytics tool
that helps website owners understand how visitors engage with their website. Google Analytics
customers can view a variety of reports about how visitors interact with their website so that
they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor
interactions as in our case, where they are used to collect information about how visitors use our site.
We then use the information to compile reports and to help us improve our site. Google Analytics
collects information anonymously. It reports website trends without identifying individual visitors.
Refusing or Deleting Cookies
You may refuse or delete cookies by activating the setting on your browser which allows you
to refuse or delete the setting of cookies. However, if you select this setting you may be unable
to access certain parts of our site.
You may opt out of Google Analytics without affecting how you visit our site – for more information
on opting out of being tracked by Google Analytics across all websites you use,
visit this Google page.